Finance Assistant – Global Payments Assistant

UNOPS Bangkok Shared Service Centre (BSSC) is a global hub for cost-effective, high-quality transactional services. We enhance the operational capacity of UNOPS by providing standardized support in key administrative areas, with a core focus on personnel contract administration and payroll. The BSSC enables UNOPS offices worldwide to operate more efficiently by centralizing and streamlining essential back-office functions.

Under the guidance and supervision of the GSSC Finance Manager, the Finance Assistant oversees GSSC Remittance Process and promotes a client-oriented approach in line with UNOPS rules and regulations. The incumbent works closely and collaboratively with Programme, Project, and Support Services colleagues in the local office, as well as with UNOPS HQ counterparts, to exchange information and ensure accurate, consistent, and high-quality service delivery.

The Finance Assistant provides financial and administrative support to ensure accurate processing of financial transactions, maintenance of proper records, and compliance with UNOPS financial rules and regulations. The Finance Assistant plays a key role in supporting day-to-day financial operations and contributes to the smooth functioning of the finance unit through accuracy, timeliness and a client-focused service approach

1- Implementation of Operational Strategies and Procedures

• Ensure compliance of financial transactions and documentation with UNOPS rules, regulations, IPSAS standards, and Standard Operating Procedures (SOPs).
  
  

• Assist in maintaining internal control systems to ensure accuracy, completeness, and integrity of financial data.
  
  

• Support implementation of financial and administrative processes aligned with organizational and donor/partner requirements.
  
  

• Contribute to the preparation, verification, and review of financial documentation in accordance with established workflows and approval hierarchies.
  
  

• Support adherence to audit requirements through proper filing, documentation control, and record retention.
  
  

2- Accounting and Financial Support

• Assist timely review of the payments in creating the batch and file for approval in the TMS (treasury management system) platform. 

• Assist communicates and coordinates with system support team and bank focal points, ensuring the timely processing of payments 

• Response to payment inquiries submitted on GSSC’s payment inquiries JIRA ticket 

• Assist the team members with their daily tasks and issues 

• Ensures that the remittance adheres to its service level agreement (SLAs)

• Follow-up with field finance users, UN entities and financial institutes for information relating to payments and invoices 

• Prepare routine correspondence following standard operating procedures 

• Maintain the proper digital filing system for financial records and documents 

• Help improve controls and systems to help capture financial information 

• Maintain accurate online records of all relevant documents for easy reference and retrieval 

• Assist GSSC by performing ad hoc administrative duties, as needed, to support the office operations 

• Support external and internal audits as required; assist in preparing materials requested by external auditors 

• Assist on the payment rejection by liaising with the bank to get the additional information and inform the initiator for necessary action 

• Escalate payments issue from the TMS platform to the direct supervisor 

• Assist in providing payment information to the field offices as per the request

• Escalate to the treasury to replenish the account if the bank balance is insufficient funds before sending the payment file 

• Assist in obtaining from bank representative to get additional information for payment rejection from the beneficiary bank    

3- Administrative and Operational Support

• Maintain organized electronic and physical filing systems for financial documentation in accordance with audit and compliance requirements.

• Full compliance of financial processes and financial records with UNOPS rules, regulations, policies and strategies.

• Improvement the efficient reconciliation process through auto-matching by Kyriba system

• Facilitation the offices to the correct Internal Standard Operating Procedures in Finance for any particular issued unreconciled transactions   
  
  

4- Knowledge Building and Continuous Improvement

• Participate in finance-related training and capacity-building initiatives.
  
  

• Contribute to knowledge networks and Communities of Practice (CoPs).
  
  

• Support documentation of procedures, lessons learned, and best practices.
  
  

• Contribute ideas for process improvements to enhance efficiency, accuracy, and service quality within financial operations.

Required

• Secondary school (or equivalent) with 4 years of relevant experience OR

• A first-level university degree (e.g. Bachelor’s Degree) in Finance, Accounting or related fields are required.

Desired

• Professional certification (e.g. CPA, ACCA, CA, CIMA) is desired.

• An advanced university degree (e.g. Master’s Degree) in Finance, Accounting or related fields is desirable and may substitute some of the required years of work experience.

Required

• Relevant experience is work in project financial management, budgeting, cash management and financial reporting, or related areas.

• Demonstrable proficiency in the use of collaboration and productivity tools (e.g. MS Office, G-Suite, etc) and web-based management systems

Desired

• Experience of working in multicultural environments or UN system organizations in a developing country is desired.

• Experience in development or humanitarian contexts is desired.

• Experience with financial systems or ERP software is desired

• UNOPS does not accept unsolicited resumes. 
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. 
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
  

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.