Business Support Associate (HR & Admin), SC6

DEADLINE FOR APPLICATIONS

3 June 2026-23:59-GMT+02:00 Central Africa Time (Juba)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: Business Support Assistant

TYPE OF CONTRACT: Service Contract - 6

UNIT/DIVISION: Management Services / Human Resources

DUTY STATION (City, Country): Malakal, South Sudan

DURATION: 12 months (renewable based on performance)

BACKGROUND

The World Food Programme (WFP) is the United Nations frontline humanitarian agency addressing hunger and malnutrition worldwide. WFP tackles poverty and hunger through a range of interventions: saving lives and protecting livelihoods in emergencies; investing in the prevention and mitigation of disasters; restoring and rebuilding lives and livelihoods in post-conflict or post-disaster situation; and other interventions to tackle hunger. Each year, on average, WFP feeds more than 90 million people in over 80 countries.

Greater Upper Nile is one of the most complex and crisis-affected regions in South Sudan, characterized by protracted conflict, large-scale displacement, food insecurity, and climate shocks. The WFP South Sudan Malakal field office area of coverage includes the following counties of Upper Nile State: Akoka, Baliet, Fashoda, Longechuk, Maban, Maiwut, Malakal, Nasir, Panyikang, and Ulang in addition to Canal/Pigi and Fangak Counties of Jonglei State. (Activities in Manyo, Melut, and Renk Counties are managed by the Renk field office.) Operations include in-kind and cash-based transfers food assistance and community capacity development through general assistance in sudden onset emergencies and for static populations, provision of school meals and nutrition support, and resilience programmes for livelihoods building. 

PURPOSE OF THE ASSIGNMENT

The above-described initiatives require enhanced capacity at the field office level and strong support of the business processes. The Business Support Associate will perform administrative, financial, human resources and information management functions for the entirety of field office and will require the ability to interpret policy and guidance to facilitate effective service delivery. The incumbent will be prepared to operate in a fast-paced working environment where multiple assignments may arise with minimal turnaround time. 

ACCOUNTABILITIES/RESPONSIBILITIES

Reporting directly to the head of finance and administration, and through close interactions with all heads of units, the incumbent is expected to perform the following duties and responsibilities:

1.    Maintain professional relationships with a range of individuals through provision of business support to assist in information sharing and high-quality service delivery to staff.
2.    Ensure adherence to all corporate and country office policies and procedures related to routine administrative, financial, and human resources tasks, providing guidance and advice as needed.
3.    Serve as direct supervisor to transportation staff, assigning duties, ensuring adequate coverage and rotation.
4.    Serve as focal point between the field office and country office management services and human resources units for required follow-up and support, attending coordination meetings as relevant. 
5.    Process and manage routine administrative and financial tasks (in corporate systems such as WINGS, Booking Hub, WeTravel, Fleet Wave, etc.) to contribute to the effective and timely management of resources; this includes primary responsibility for:
a.    Micro-purchase orders.
b.    Local travel approvals.
c.    Out-of-duty-station travel and expenditure processing.
d.    Fuel management.
6.    Serve as alternate facilities manager.
7.    Coordinate repairs and maintenance for all accommodation and offices.
8.    Maintain field office templates for movement plans and staff tracking, updating as needed and ensuring effective utilization of the tools.
9.    Monitor staff leave requests and time sheets.
10.    Serve as secretariate for heads of unit meetings, taking notes on key highlights and action points, circulating final notes, and archiving for future reference.
11.    Develop and maintain a document tracking system for incoming and outgoing notes for the record, incident reports, and other official correspondence. 
12.    Contribute to improvement of business procedures and processes, in alignment with corporate policies.
13.    Cross-cutting: Support the implementation of the WFP South Sudan CSP by applying the code of conduct and through ensuring cross-cutting efforts such as nutrition-sensitivity, gender and diversity inclusion, protection and accountability, environmental protections, and capacity development, are integrated.
14.    Any other business.

QUALIFICATIONS & EXPERIENCE

 

Education and Experience    

•    Completion of secondary school education; post-secondary certificate in the related functional area (e.g., finance, administration, systems management, computer sciences, etc.) is desirable.
•    Six or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
    
Required knowledge and skills for entry into the role

    •    Knowledge of specialised common business practices and methods, gained through relevant technical training and experience.
•    Ability to conduct basic data analysis, monitor and record financial transactions.
•    Strong proficiency in Microsoft Office software.
•    Ability to develop and maintain professional relationships with a range of individuals of various backgrounds to provide high quality support services.
•    Excellent written and verbal communication skills, including the ability to maintain calm under pressure, explain processes amicably, and independently rectify issues.
•    Excellent organizational skills, including the ability to manage time well, multi-task, prioritize appropriately, and seek support as required.
•    Ability to work in a fast-paced office while supporting multiple assignments.
•    Ability to maintain confidentiality and show sensitivity to others.
•    Experience with standardized information/knowledge management systems is desirable.
    
Languages: Fluency in oral and written English and a duty station language is required.
 

WFP LEADERSHIP FRAMEWORK

 

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

 

REASONABLE ACCOMMODATION

 

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  [email protected]

NO FEE DISCLAIMER

 

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

 

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

• If you experience technical issues while submitting your application, you may contact us at [email protected]. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.