Senior IT Operations Associate G7

DEADLINE FOR APPLICATIONS

8 June 2026-23:59-GMT+01:00 Central European Standard Time (Algiers)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE : Senior IT Operations Associate

LOCATION: Algiers
CONTRACT TYPE : Fixed-Term

Level : G7

UNIT/DIVISION : MSD & Finance

DURATION: 12 months renewable

ORGANIZATIONAL CONTEXT

This position is based in Algiers, Algeria Country Office (CO), with support to Tindouf field operation, and reports to the MSD & Finance Officer.

THE ROLE

The purpose of the assignment is to lead and strengthen IT service delivery, ensuring reliable and secure technology support that underpins WFP’s humanitarian operations in Algeria and enables effective programme implementation in a complex and remote setting.

KEY RESPONSIBILITIES: (not all-inclusive, nor exhaustive)

• Manage and coordinate a team of IT support staff including the capacity building of staff, to ensure individual and team objectives are met in compliance with all relevant regulations and policies.

• Provide training and advice to clients and end users of IT services, understand and resolve issues and ensure IT policies, procedures, systems and tools are correctly applied to assist WFP staff in conducting their work.

• Coordinate the collation of a range of complex data, conduct data analysis, including the impact of changes, and support the development of accurate reports in order to identify and recommend solutions.

• Oversee the maintenance of systems and hardware by junior technology assistants to ensure technology is running effectively for WFP staff.

• Develop and deploy a variety of documentation and equipment for use by WFP staff to ensure staff have access to the required IT services and products.

• Manage the implementation of new standard applications in order to provide WFP staff with the tools they need to perform effectively.

• Work with groups in IT service delivery and other staff to understand needs and support the development of integrated IT support services.

• Provide support to users, log and analyse all requests for support in accordance with standard processes, to support staff to deliver their services.

• Support the development and implementation of plans for the delivery of a full range of IT services and improvements to methods and processes in order to meet operational requirements. Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.

• Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.

QUALIFICATIONS AND EXPERIENCE:

Education: Completion of secondary school education is required. Additional post‑secondary degree in a relevant functional area (e.g., Computer Science/IT Engineering degree or master’s degree) is considered an asset.

Experience: Seven (7) years relevant work experience.

Desired experiences for entry into the role:

• Has participated in development of IT governance processes.

• Has gained additional exposure building relationships with the business counterparts on key IT initiatives.

• Has experience project managing small country level IT initiatives.

• Has coached, trained and mentored junior staff on building their technical capabilities.

• Has an experience within the United Nations system or other international organizations is considered an asset.

Language: Fluency (level C) in oral and written communication in French and Arabic is required, with an intermediate (level B) working knowledge of English.

WFP LEADERSHIP FRAMEWORK

 

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

 

REASONABLE ACCOMMODATION

 

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  [email protected]

NO FEE DISCLAIMER

 

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

 

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

• If you experience technical issues while submitting your application, you may contact us at [email protected]. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.