Programme Management Officer, P4

Org. Setting and Reporting

The temporary position is located within the United Nations Support Office in Haiti (UNSOH). Pursuant to Security Council resolution 2793 (2025), UNSOH has been mandated to provide support; primarily to the Gang Suppression Force (GSF), the United Nations Integrated Office in Haiti (BINUH), the Haitian National Police (HNP), and the Haitian Armed Forces in the context of any joint operations with the GSF. Additionally, UNSOH is tasked with delivering technical assistance to the Organization of American States (OAS).

The temporary position is based in Port-au-Prince and reports to the Chief Operations and Resources Manager.

Responsibilities

Within delegated authority, the incumbent will carry out the following duties: Programme Planning and Scoping

• Lead the scoping, planning, coordination and implementation of the transition of transactional administrative services, including Human Resources, Finance and related operational support functions, to a common administrative platform and/or shared service centre, ensuring continuity of operations and achievement of organizational objectives within established implementation timelines.
• Develop comprehensive transition strategies, implementation roadmaps, governance arrangements, milestones, risk registers, dependency mapping and benefits realization plans to support successful migration of services in accordance with United Nations administrative reform initiatives and Service Level Agreements.
• Coordinate cross-functional project teamswithin UNSOH and engage with Headquarters, as required , the Regional Service Centre, client entities and stakeholders to ensure effective planning, decision-making, change management and timely delivery of transition activities.
• Leverage Enterprise Resource Planning (ERP) systems, business intelligence tools and digital workflow platforms to conduct process mapping, workload analysis, resource planning, service demand forecasting, data validation and readiness assessments supporting evidence-based decision-making.
• Analyse business processes and identify opportunities for standardization, automation, simplification and optimization of transactional workflows to improve efficiency, internal controls and client service delivery.
• Programme Management and Reporting:
• Monitor implementation through KPIs, dashboards and performance metrics with established Service-Level Agreements, identifying risks, issues and corrective actions to ensure delivery against stringent implementation milestones.
• Develop and oversee transition governance documentation, implementation plans, SOPs, communication strategies, stakeholder engagement plans and post-transition stabilization activities.
• Conducting strategic analysis to identify strategic value gaps and the resources required to fill them.
• Conduct periodically and analyzing information gathered from client satisfaction surveys and formulating convincing and well substantiated conclusions and recommendations for improvements in service delivery. Report Writing:
• Preparing analytical reports and presentations on strategic service delivery issues, including data analysis, identifying issues, forming hypotheses and synthesizing conclusions into recommendations and presentations, background papers, analytical analyses, guidelines, conference room papers and other documents, as needed for inputs into legislative documents. Service Delivery /Client management:
• Planning and generating survey initiatives; reviews, analyzes and interprets responses; designing questionnaires; reviewing, analyzing and interpreting survey responses; identifying problems, issues and preparing conclusions; Establishing and maintaining effective relationships with clients and partners in the Secretariat/missions .
• Carrying out any other duties that may be assigned.

Competencies

Professionalism: Demonstrates in-depth knowledge and understanding of theories, concepts and approaches relevant to the fields of management, oversight, evaluation and or/finance. Proven conceptual, analytical and evaluation skills and ability to conduct independent research and analysis, identify issues, formulate opinions, make conclusions and recommend solutions. Excellent knowledge and understanding of the UN system including of key management, programmatic and reform issues. State-of-the-art knowledge of evaluation methodologies and techniques. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities.

Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Education

Advanced university degree (Master's degree or equivalent) in social sciences, business or public administration, programme management or in a related field is required. A first level university degree with two additional years of qualifying experience in finance/budget/program evaluation or related area may be accepted in lieu of the advanced university degree.

Job - Specific Qualification

Not available.

Work Experience

A minimum of seven years of progressively responsible experience in project or programme management, administration or related area is required.

Three years of experience in programme management or analysis in an international environment is required.

Experience with managing multiple projects is required.

Experience with managing multiple projects is required.

Experience in the planning and preparation of programmes in an international organization is required Experience with results-based budgeting and change management and experience in business process improvement, ERP and/or business intelligence systems is required.

Experience in programme evaluation and/or audit in an international environment is desirable.

Experience in liaising with intergovernmental and expert bodies is desirable

Languages

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French and Spanish are desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).

Required Languages

Desirable Languages

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

Special Notice

This temporary job opening is available for three months and is being advertised for advance planning purposes pending formal approval of the relevant funding and staffing structures. An appointment may be terminated, or post level adjusted in accordance with the Staff Rules for such reasons as abolition of post or reduction of staff or committee funding approvals, for example in the event that the funding for the post is not approved or the mandate of the mission is not extended.

The selected candidate will be expected to temporarily deploy for three months.

If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship.

Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c).

Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised.

This condition of service applies to all position specific job openings and does not apply to temporary positions.

Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.