Associate, Observability/Monitoring Engineer (Sofia, BG)

Performance | Reliability | System Intelligence

Be the eyes and ears of our platforms.

We’re looking for an Observability Engineer to design and evolve intelligent monitoring solutions across hybrid and cloud-native environments. This role sits at the heart of platform reliability — turning telemetry into insight, noise into signal, and outages into opportunities for improvement.

From SolarWinds and Prometheus to Azure Monitor and Grafana, you’ll build scalable observability platforms that provide deep visibility through metrics, logs, and distributed traces. With a strong automation mindset, you’ll help shape the digital nervous system of the enterprise, enabling proactive operations and data-driven decision-making.

If you’re passionate about system intelligence, performance engineering, and reliability at scale, this is your opportunity to make a real impact.

What you’ll be doing

• Design, automate, and optimise enterprise observability platforms for logging, metrics, and tracing
• Build and enhance monitoring solutions using tools such as:
• SolarWinds Observability
• ManageEngine App Manager
• Prometheus, Grafana, and other open-source tooling
• Microsoft Azure monitoring services
• Consolidate and analyse application and system logs at scale, including distributed tracing
• Integrate observability tooling with ITSM platforms to improve incident response and operational workflows
• Automate deployment and configuration of monitoring infrastructure using Terraform, Ansible, or similar
• Develop scripts using Python, Bash, or PowerShell to streamline operational tasks
• Implement telemetry collection using protocols such as SNMP, WMI, SSH, APIs, and traps
• Support observability for containerised and cloud-native workloads
• Promote consistent telemetry standards and interoperability across platforms

What we’re looking for

• Proven experience designing, implementing, and supporting commercial and open-source monitoring solutions
• Strong understanding of performance monitoring and troubleshooting across applications and infrastructure
• Solid grasp of software development principles and infrastructure management
• Experience with Azure monitoring services and container observability
• Hands-on scripting and automation experience
• Knowledge of telemetry standards and best practices
• Intermediate to advanced certification in observability, cloud, or infrastructure technologies
• ITIL Foundation or basic service management knowledge

Why join us?

• Own and evolve observability at enterprise scale
• Work across hybrid, cloud, and container platforms
• Shape proactive operations, not just reactive monitoring
• Combine deep technical work with platform-wide influence
• Build systems that help teams see, understand, and improve faster

What is it like to work at the EBRD?

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. 

The EBRD environment provides you with:

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
• A working culture that embraces inclusion and celebrates diversity;
• An environment that places sustainability, equality and digital  transformation at the heart of what we do.

Diversity is one of the Bank’s core values which are at the heart of everything it does.  A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.  As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).