ICT Specialist

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General Information

Position Title

ICT Specialist

Job Category

Information and Communications Technology

Duty Station(s)

Valencia

Seniority Level

Mid Level

ICS Level

ICS 10

Contract Type

ICA - IICA - Regular

Contract Level

IICA 2

Posting Start Date

20-Jul-2026

Posting End Date

03-Aug-2026

Duration

Open-ended subject to organizational requirements, availability of funds andr satisfactory performance

Job Highlight

The position of ICT Specialist – Technology Solutions Engineer (IICA-2) role supports the TDDPS/ TDU and focuses on delivering innovative technology solutions to enhance the safety, efficiency, and effectiveness of UN peace operations.

About the Region

The UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi-regional initiatives that advance sustainable development, climate action, and peacebuilding - including in some of the world’s most challenging environments. By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major global partners - including governments, international financial institutions, and UN agencies - to deliver a wide range of services, such as project management, fund management, hosting services, and HR support.

About the Country/Multi-Country Office

Not Required - part of GPO/NYPO

Job Specific Context

The Department of Operational Support (DOS) is responsible for the delivery and maintenance of Information and Communications Technology (ICT) in support of operational requirements of peacekeeping missions as well as special political missions (hereinafter “field missions”). 

The Service for Geospatial, Information and Telecommunications Technologies (SGITT) at DOS/UN Global Service Center (UNGSC) provides a critical role as the resilient operational hub for the support and delivery of technology services and solutions to field operations and a broad range of Secretariat and United Nations system clients. As a unified, singular service provider, SGITT provides reliable, resilient and innovative geospatial, communications and information technology services, including centralized connectivity, hosting and monitoring support, ensuring that staff members in field Missions at Headquarters have access to critical enterprise systems. 

The ICT Specialist - Technology Solutions Engineer will carry out his/her tasks at UNGSC, Technology Development, Design & Planning Section (TDDPS), Technology Development Unit (TDU) in Valencia (Spain).

The ICT Specialist - Technology Solutions Engineer initiates and promotes technology solutions and innovations, integrating military and civilian technologies and expertise, in support of making UN peace operations more safe, more effective and more efficient; and creates synergies that emphasize enhanced operational performance, impact and capacities through the introduction of modern technology to UN peacekeeping and field missions.

This is a position in UNOPS for supporting projects carried out for UNGSC. The incumbent of this position will be a personnel of UNOPS under its full responsibility.

Role Purpose

The role supports the operational needs of field missions and UN headquarters by:

• Designing and delivering training and capacity building
• Advising on and implementing cutting-edge technologies
• Supporting procurement and documentation processes
• Driving innovation and fostering a culture of continuous improvement

Functions / Key Results Expected

Under the overall supervision of the Senior UNOPS Programme Manager, the incumbent for this post will be placed in UNGSC/TDDPS/TDU.

The ICT Specialist - Technology Solutions Engineer will be responsible for the following duties:

Summary of Key Functions:

1. Technology Solutions (particularly in Counter UAS, Intelligence, Surveillance, Reconnaissance, Force Protection, Symmetric and Asymmetric Threat mitigation and sensors)

2. Service Design and Early Life Support

3. Training design and Delivery

4. Documentation and Knowledge Management

5. Innovation and Change Management

1. Technology Solutions

• Manages relationships with technical experts and field missions’ programmes with respect to programme and project deliverables while managing risk;
• Builds high quality product design documentation as well as guidelines and SOPs for the implementation of new technologies in the field missions;
• Identifies and advises on Technologies Solutions (particularly in Intelligence, Surveillance, Reconnaissance, Force Protection, Symmetric and Asymmetric Threat mitigation technologies, Command & Control systems, Situational Awareness and Sensors) that could enhance better mandate implementation;
• Contributes to the development of innovation frameworks, best practices and technology roadmaps;
• Contributes to liaising with the industry and adhering to the UN procurement rules with the technology sector, vendors, industry, research & development entities and other partners with a view to assessing and applying modern technologies in UN field missions;
• Actively follow technology developments and identify technology trends and solutions with respect to military requirements for peace operations to contribute to the workplan to ensure that most updated technologies are used as per mandate and activities requirements;
• Travels to field and other operational locations, as necessary, to support the effective delivery of work.

2. Service Design and Early Life Support

• Develops and implements products as a service strategy;

3. Training Design and Delivery

• Designs and develops comprehensive training materials and user manuals for field mission personnel on the deployment, operation, and maintenance of specialized technology solutions;
• Delivers technical training programs, workshops, and Train-the-Trainer (ToT) initiatives—both virtually and through field deployments—to ensure operational readiness and maximize technology adoption in peace operations;
• Evaluates training effectiveness and tracks capability gaps, continuously updating training frameworks to incorporate technological advancements, updated SOPs, and field lessons learned

4. Documentation and Knowledge Management

• Prepares procurement documentation and provides technical input;
• Advises UNGSC, field missions and other UN entities on technical aspects of technologies from an engineering and operational viewpoint, as required;

5. Innovation and Change Management

• Contributes to creating and nurture a culture conducive to innovation and develops innovation roles, talents, and career paths;
• Identifies disruptive threats and opportunities based on trends and shape;
• Applies strategy, cultivates and sponsors breakthrough innovation initiative;
• Delivers business results from innovation and leads the measurement and analysis of innovation results;
• Performs other duties as may be reasonably required and in line with the incumbent's scope of services above.

Impact of results

The results of the work of the ICT Specialist - Technology Solutions Engineer impact directly on delivery of services that satisfy the requirements of UNGSC and their clients. The ICT Specialist - Technology Solutions Engineer initiates and promotes technology solutions and innovations, integrating military, police and civilian technologies and expertise, in support of making UN peace operations more safe, more effective and efficient; and creates synergies that emphasize enhanced operational performance, impact and capacities through the introduction of modern technology to UN peacekeeping and field missions. The incumbent is responsible for ensuring activities for all global locations are in line with the overall business targets and UN policies, rules and regulations.

Skills

Business Process Improvement, Command, Control, Communications, Computers Intelligence, Surveillance and Reconnaissance, Documentation, Innovation Management, Project Management, System Integration Testing, Teamwork

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organisation. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organisation.

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Required

• Advanced university degree (Master’s degree or equivalent) preferably in information technology, computer science, engineering, electronics or related fields with 5 years of relevant experience OR

• Bachelor’s degree (or equivalent) preferably in information technology, computer science, engineering, electronics or in a field with 7 years of relevant experience

Desired

• ITIL Foundation
• PRINCE 2 Foundation

Experience Requirements

Required

• Relevant experience is defined as experience in leading and managing complex ICT or engineering solutions or related areas. 
• A minimum of two (2) years of experience in Intelligence Surveillance & Reconnaissance (ISR) systems;
• A minimum of one (1) year of experience in dealing with Unmanned Air Systems (UAS);
• A minimum of one (1) year of experience in dealing with Counter Unmanned Air Systems (C-UAS);

Desired

• Extensive experience in ICT Project Management;
• Experience in dealing with Request for Proposal (RFP) development;
• ISR responsibilities in an operational military or civilian field environment.

Language Requirements

Additional Information

• UNOPS does not accept unsolicited resumes. 
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. 
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

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