PeopleSoft Financials Functional Support (Manila Shared Services Centre , PH, 31990)

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

The PeopleSoft Financial Functional Analyst will provide comprehensive support to business users, addressing functional and technical inquiries related to the PeopleSoft ERP system. Responsibilities include conducting functional analysis, testing, and troubleshooting to resolve user-reported issues. The role involves collaborating with developers and consultants to design efficient solutions based on business requirements and will report directly to the team leader.

Accountabilities & functional responsibilities

Request/Incident Management

• Provide day-to-day functional support for Peoplesoft Financials modules.
• Troubleshoot and resolve system issues and user inquiries.
• Collaborate with business owners and end-users to understand and document requirements.
• Configure and customize Peoplesoft applications to meet business requirements.
• Perform system testing and validation of changes.
• Assist in the implementation of new functionalities and system upgrades.
• Develop and maintain technical and functional documentation.
• Collaborate with technical teams to ensure smooth system operations.
• Identify opportunities to improve business processes and system efficiency.
• Provide training and guidance to end-users.
• Stay updated on the latest PeopleSoft trends and best practices.

Change Management and Testing

• Assist in the implementation of new functionalities and system upgrades.
• Perform system testing and validation of changes.

Knowledge Base (KB) Management and Continuous Improvement

• Documentation of best practices in internal procedures on handling incidents and requests.
• Maintain application user manual and e-learning packages, propose improvements, if necessary.
• Provide training and guidance to end-users.
• Contribute to and deliver improvements that support the continuous improvement of processes and controls within the team.

Selection Requirements

• Bachelor’s degree in Accounting, Business, or Finance
• Strong functional expertise in Finance, Accounting, Accounts Receivable, Accounts Payable, and General Ledger modules, with an understanding of Supply Chain processes
• Experience with Peoplesoft 9.2 or lower versions.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong learning orientation and commitment to continuous improvement
• Knowledge of SQL is a plus.
• Experience with Expense Claim processes is a plus.

Our values

• At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

Application Reminders

If this sounds like a good fit for you, kindly apply through the Apply now button below and attach a copy of your updated and comprehensive resume along with your motivation letter.
-

Contract type: Fixed-term
Deadline of Application: 26 April 2026
Target Start Date: Immediately
Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
-
Only shortlisted candidates will be notified.
This vacancy is open for Philippine residents only.