ICT Officer

The Asia Pacific Regional Office, based in Bangkok, Thailand, provides strategic leadership and oversight for UNOPS operations across 17 countries, ensuring high performance, operational excellence, and alignment with organizational goals. Operations currently span Afghanistan, Bangladesh, Cambodia, China, India, Indonesia, Lao PDR, Myanmar, Nepal, Papua New Guinea, Pakistan, the Philippines, Sri Lanka, Thailand, Vietnam, and the Pacific Islands. Across these countries, we work closely with key stakeholders to strengthen partnerships and maximize impact through five main operating units: Afghanistan (AFCO), Myanmar (MMCO), South Asia Multi-Country Office (SAMCO), East Asia and Pacific Multi-Country Office (EAPMCO), and the Asia Regional Health Cluster (ARHC). Through these entities, we provide agile, client-focused service delivery across diverse sectors - including infrastructure, health, procurement, and project management - supporting the implementation of sustainable development solutions across the region.

The South Asia Multi-Country Office (SAMCO) supports UNOPS operations across six countries: Bangladesh, India, the Maldives, Nepal, Pakistan, and Sri Lanka. SAMCO delivers a broad range of services and technical expertise in climate change, water, sanitation and hygiene (WASH), infrastructure, procurement, human resource management, and fund management. Each country office is staffed with local technical experts and maintains strong partnerships with national governments, ensuring context-specific solutions and effective project implementation.

The Health Information and Quality Improvement(HIQI) project requires a skilled ICT Officer(Network) to provide technical expertise in the design, procurement, implementation, and user acceptance of a robust and secure network infrastructure for the client.

The ICT Officer(Network) will be responsible for providing expert technical support to the client in the design of their network requirements, participating in the UNOPS procurement process as a technical expert, supervising the implementation phase, and supporting user acceptance testing.

1. Network Design Support:

• Review, analyze, and validate client's network design requirements.
• Provide technical recommendations and guidance to the client on network design options, considering performance, security, scalability, and cost-effectiveness.
• Conduct market research to identify suitable networking components, equipment, and vendors.
• Develop / support the development of detailed equipment specifications and technical documentation for procurement purposes.
• Ensure network designs align with industry best practices and UNOPS IT standards and security policies.

2. Procurement Support:

• Actively participate in the UNOPS procurement process as a technical matter expert.
• Develop technical evaluation criteria for vendor proposals.
• Evaluate vendor proposals based on technical merit, compliance with specifications, and cost-effectiveness.
• Provide technical input to the procurement team during vendor selection.

3. Implementation Supervision:    

• Supervise the implementation activities performed by the selected vendor.
• Ensure adherence to the tender requirements, specifications, and project timelines.
• Monitor progress, identify potential issues, and recommend corrective actions.
• Conduct regular site visits to inspect the quality of the installation and configuration.
• Provide technical guidance and support to the vendor as needed.

4. User Acceptance Support:

• Support the client and UNOPS in the user acceptance testing (UAT) phase.
• Develop UAT test plans and procedures.
• Assist users in conducting UAT and documenting test results.
• Analyze UAT results and recommend necessary adjustments or improvements.
• Ensure the network meets the client's requirements and performance expectations.

5. Documentation and Reporting:

• Maintain accurate and up-to-date documentation of network designs, configurations, and implementation activities.
• Prepare regular reports on progress, issues, and recommendations.
• Contribute to the development of IT policies and procedures.
• Ensured compliance with all technical specifications, resulting in a fully functional network.
• Facilitating successful user acceptance testing, leading to client satisfaction.

Required

• Bachelor’s degree (or equivalent) in Computer Science, Engineering, Information Technology or related fields with 2 years of relevant experience OR

• Master’s degree (or equivalent) in any of the above or related fields with 0 years of relevant experience is required

Desired

• A globally or nationally recognized professional certificate in CCNA, CCNP, Network+ is desired.

Required

• Relevant experience is work in  Network engineering (both active and passive) or related areas. 

• Proven experience in network design, implementation and related procurement aspects is required. 

• Experience in reviewing and validating network designs and specifications is required.

• Experience in the design and specification of Extra-Low Voltage (ELV) systems.

• Prior experience in;
  - Providing technical recommendations and guidance on network design options, considering performance, security, scalability, and cost-effectiveness.
  - Market research to identify suitable networking components, equipment, and vendors.
  - Developing / supporting the development of detailed equipment specifications and technical documentation for procurement purposes.
  - Developing / supporting the development of technical evaluation criteria for vendor proposals.
  - Evaluating / supporting the evaluation of vendor proposals based on technical merit, compliance with specifications, and cost-effectiveness.

Desired

• Experience with network security technologies, such as firewalls, intrusion detection systems, and VPNs is an asset.

• Experience of working in in an international organization, multicultural environments or UN system organizations in a developing country is desired.

• Experience in development or humanitarian contexts is desired.

• UNOPS does not accept unsolicited resumes. 
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. 
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
  

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.