ICT Officer

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General Information

Position Title

ICT Officer

Job Category

Information and Communications Technology

Duty Station(s)

Valencia

Seniority Level

Associate

ICS Level

ICS 08

Contract Type

ICA - IICA - Regular

Contract Level

IICA 1

Posting Start Date

15-Jul-2026

Posting End Date

29-Jul-2026

Duration

Open-ended subject to organizational requirements, availability of funds and/or satisfactory performance

Job Highlight

The ICT Officer – Solutions Architect and Developer will support and maintain existing IT products and contribute to the development and deployment of new tools as required by the client. The ICT Officer – Solutions Architect and Developer will also be responsible for developing documentation and ensuring overall application security.

The incumbent will be personnel of UNOPS under its full responsibility.

About the Region

The UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi-regional initiatives that advance sustainable development, climate action, and peacebuilding - including in some of the world’s most challenging environments. By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major global partners - including governments, international financial institutions, and UN agencies - to deliver a wide range of services, such as project management, fund management, hosting services, and HR support.

About the Country/Multi-Country Office

Not Required - part of GPO/NYPO

Job Specific Context

The ICT Officer - Solutions Architect and Developer supports the development of software solutions for our partner UNOG. 

Role Purpose

Under the overall administrative supervision of UNOPS Senior Programme Manager or an assigned person, the main role of the ICT Officer – Solutions Architect and Developer is to work under the direct operational guidance of the partner in UNOG to deliver IT products to support UNOG operations.

Functions / Key Results Expected

The ICT Officer – Solutions Architect and Developer will be responsible for the following duties:

Summary of Key Functions: 

1. Systems Analysis Support

2. Software Development and QA Support

3. Documentation and Training Support 

Expected Results:

1. Systems Analysis Support 

• Contributes to reviewing clients’ requirements and helps translate them into new or updated application features, as appropriate. 

• Participates in assessing application system integrations and offers input on practical and efficient ways to address requirements.

• Supports the design, development, and rollout of application solutions in collaboration with the team.

• Engages with colleagues to explore and assess emerging technologies and related costs, and offers recommendations to strengthen existing or planned solutions.

1. Development and QA Support 

• Supports the preparation and periodic updating of specifications and user documentation, following established templates and formats.

• Contributes to the development of data models, databases, and data warehouses, and helps integrate data from multiple sources; assists in the design and execution of ETL processes.

• Participates in maintaining, updating, and improving existing user systems; helps troubleshoot issues and provides ongoing user and technical support, including performance monitoring and issue resolution.

• Collaborates in deploying workflows and online services (e.g., Azure and Power Platform) to support applications deployment, where applicable.

• Engages in unit, integration, and regression testing by applying defined business cases and testing scenarios; supports users during acceptance testing.

1. Documentation and Training Support 

• Contributes to preparing technical and user documentation; helps familiarize supporting staff or developers with assigned systems; supports identifying potential risks and collaborates on mitigation and recovery measures.

• Participates in planning for system sustainability and redundancy; shares relevant knowledge and ensures smooth handover of information to designated staff.

• Engages in user training activities and provides guidance to promote effective system use.

4. Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.

Skills

Analysis, Design, Development, Implementation, and Evaluation, Quality Assurance, Software Documentation, Information and Communication Technology Solutions

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Required

• An advanced university degree (Master's or equivalent) preferably in information technology, computer science, engineering, statistics, or in a field related to the post description OR

• A first-level university degree (Bachelor's or equivalent) with two (2) years of qualifying experience 

Desired

• IT certification by a recognized organization is desirable.

Experience Requirements

Required: 

• Relevant experience is defined as experience in planning, design, development, implementation and maintenance of computer information systems or related areas.

• Experience in developing and supporting applications using Microsoft tools (e.g. SharePoint, SharePoint Online, Power Platform, Azure, etc.).

• Experience in high level programming languages (e.g. Java, Python, Javascript, etc.

• Experience in technical writing.

Desirable: 

• Experience in Java, ASP.net, Python and API / microservices development.

• Experience in building, maintaining, and deploying complex applications.

• Experience in leading teams comprised of direct or cross-functional reports.

• Knowledge of DevOps practices including continuous integration and continuous delivery.

• Experience in using project management and issue tracking software (e.g. Jira, etc.).

• Experience conducting code reviews and planning releases. 

• Previous experience working for an intergovernmental or regional organization.

Language Requirements

Additional Information

• UNOPS does not accept unsolicited resumes. 
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. 
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

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