Results-Based Management Coordinator

Tiered Approach

In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:

• Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
• Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
• Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
• Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates

Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.

Background

UNDP’s Programme of Assistance to the Palestinian People (PAPP) was established through a resolution adopted by the UN General Assembly on 20 December 1978, calling upon UNDP “to improve the economic and social conditions of the Palestinian people”. Since its establishment, UNDP/PAPP has delivered over USD 1.7 billion in development assistance to the Palestinian People.

UNDP’s Palestinian Programmatic Framework (PPF) 2023-2027 sets out a vision of “a world in which all Palestinians can enjoy a dignified life and fulfil their own vision of a unified, peaceful and free society”.  The PPF is centred around the concept of ‘Transformative Resilience’ and its three elements: a cohesive Palestinian identity, self-reliance, and ownership and leadership.

Over the next three years, UNDP/PAPP will build on its experiences and achievements  to make critical contributions to the priorities defined by the Palestinian national development plans and the UN Sustainable Development Cooperation Framework (UNSDCF), through interventions in three programmatic priority areas:  i) democratic governance and quality services; ii) inclusive economic opportunities; iii) sustainable natural resources management.

UNDP/ PAPP operates in an extremely volatile environment, which requires flexibility when designing/applying strategic programmatic frameworks to measure achievements of results. Results Based Management (RBM) is a broad management strategy adopted by UNDP and aimed at achieving improved performance and demonstrable results, which includes good planning, monitoring, evaluation, learning and feeding back into planning. A strong and streamlined RBM system, that moves beyond ensuring compliance with corporate requirements, and uses RBM to inform strategic direction and priorities, as well as programme/project design and implementation is key to strengthen the organizations overall impact on the development of the State of Palestine. 

An RBM Team was established with the following objectives:

• Ensure adherence to corporate requirements with quality input and in a timely manner;
• Ensure timely and quality monitoring and evaluation of projects in compliance with UNDP standards and donors requirements in order to improve programming and achieve results; 
• Use monitoring and evaluation for organizational learning, to inform management decisions, adjust ongoing programmes and orient future directions; and 
• Use quantitative and qualitative evidence generated through monitoring and evaluation to prepare quality reports, communicate achievements, position UNDP and mobilize resources. 

The RBM Team supports project and programme staff to ensure they apply a common approach, standardized tools, and effective means to plan, monitor and evaluate their projects. Moreover, the RBM Team works closely with other units at UNDP/ PAPP, such as the Communication Unit and the Business Support Services Centre (BSSC) to ensure the successful achievement of the above-mentioned objectives. The RBM Team, through the RBM Analyst, also acts as the focal point for the RBAS RBM Team and is responsible for coordinating the response to requests/ tasks coming from HQ/ RBAS, Deputy Special Representative, etc.

Duties and Responsibilities

1.Support project design/ planning, M&E, and results reporting

• Support Project Managers and Programme Analysts with all key M&E activites throughout the project cycle in coordination with the RBM Analyst, including development of RRF, ToCs and M&E plans, review progress against milestones/ targets, design of survey or feedback forms and assist in field visits as well as support in identification of lessons learnt and good practices; 
• Review project reports to ensure they are results-oriented and evidence-based in collaboration with the RBM Analyst;

• For a shorter or longer period of time the RBM Coordinator can be designated by the RBM Team Leader to support one or several projects on a full part-time basis.

   

2. Support planning, implementation and quality assurance of project evaluations and the use of findings

• Support the RBM Analyst in drafting ToRs, evaluate bidders, support evaluation team with required inputs, review evaluations reports as well as in the use of findings and inputs for communication materials;
• Support the Programme Team in preparing and reviewing management response and key actions and follow-up with project/ programme teams  to ensure key actions are addressed and updated in the Evaluation Resource Center (ERC) in a timely manner.

• Contribute to the design and implementation of internal evaluation tools including online surveys, focus group discussion and meetings with beneficiaires and stakeholders.

   

3. Support quality assurance and compliance with corporate requirements 

• Track the completion of the quality assurance assessment of projects (design, implementation and closure) and review assessment and performance. 
• Support programm teams in updating their projects/portfolios information including review quality of inserted information on the projects, indicators, targets, results, etc. in the corporate systems, primarilty Quantm and Quantum+. 
• Ensure continuous update of corporate requirements including IATI dashboard with all relevant and required information from project/ programme teams, as well as provide inputs for IWP, ROAR, etc. in coordination with the RBM Analyst; 

• In coordination with BSSC colleagues, support the project teams in preparing for audit and evaluation missions in coordination with the RBM Analyst as needed. 

   

4. Support internal RBM learning  and knowledge sharing 

• Support in the identification of trainings needs among UNDP staff within RBM in coordination with the RBM Analyst;
• Support the design and execution of internal RBM trainings to UNDP and implementing partners staff in Gaza, West Bank and East Jerusalem;
• Draft the RBM Quarterly Update and facilitate the dissemination of knowledge and best practices.
• Take part in learning activities, incuidng webinars and virtual training held by Regional office and HQ. 

The incumbent performs any other duties agreed to within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement

Under the guidance of the Deputy Special Representative, direct supervision of the RBM team leader with Matrix reporting to the Assistant Special Representative (Jerusalem), the incumbent will working closely with Programme and Operatons teams to facilitate the undertaking of the assigned functions.

Competencies

Core
Achieve Results:	LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively:	LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously:	LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility:	LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination:	LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner:	LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion:	LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

 

Cross-Functional & Technical competencies 

 

Thematic Area	Name	Definition
Business Direction & Strategy	Strategic Thinking	Develop effective strategies and prioritised plans in line with UNDP’s mission and objectives, based on the systemic analysis of challenges, opportunities and potential risks; link the general vision to reality on the ground to create tangible targeted solutions; learn from a variety of sources to anticipate and effectively respond to both current and future trends; demonstrate foresight.
Business Management	Results-based Management	Ability to manage the implementation of strategies, programmes, and projects with a focus at improved performance and demonstrable results. Knowledge and understanding of relevant theories, concepts, methodologies, instruments, and tools.
Business Management	Project Management	Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals
Business Management	Customer Satisfaction/ Client Management	Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.  Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns.
Business Management	Communication	Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels
Business Management	Portfolio Management	Ability to select, prioritise and control the organization's programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimising return on investment.  Knowledge and understanding of key principles of project, programme, and portfolio management
2030 Agenda: Engagement and Effectiveness	Effective	RBM standards and practices for programming

Required Skills and Experience : 

Min. Academic Education	Secondary Education is required. Or  A university degree (bachelor´s degree) in Monitoring and Evaluation, Development Studies, MIS, Social/ Political Sciences, Economics or a related field.
Min. years of relevant Work experience	Minimum of 7 years (with High School Diploma) or 4 years (with bachelor’s degree)  relevant experience specifically focused on RBM and M&E required.
Required   skills and competencies	Experience in developing results frameworks and Theory of Change, and M&E plans for development projects. Demonstrated experience working with monitoring and evaluation of development projects/ programme, including lessons learned. Experience in reviewing and drafting project reports or supporting evaluations. Experience in the use of computers, office software packages (MS Word, Excel, etc.), and web-based management systems, and advanced knowledge of spreadsheet and database packages.
Desired additional skills and competencies	Experience working with international or non-profit organizations is desirable. Knowledge of the UN system and familiarity with UNDP procedures is a strong asset. Demonstarted ability to integrate cross-cutting issues (gender equality, human rights, social inclusion, climate risk) into safeguards assessments and programming. . Demonstrated ability to Travel within and between Jerusalem and West Bank. Experience in developing results frameworks and Theory of Change, and M&E plans for development projects. Experience in reviewing and drafting project reports or supporting evaluations
Required Language(s) (at working level)	Flunecy in Arabic and English is required.
Professional Certificates	Professional certificates in M&E or RBM is an asset

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. 

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. 

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Use of AI by candidates

Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection

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